Privacy Policy

Last updated: October 15, 2026

At Veyrovix, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, or place an order.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you visit or make a purchase from our store, we may collect information such as:

• Full name

• Phone number

• Email address

• Billing and shipping address

• Landmark and delivery details

• Order and purchase information

• Payment-related information required to process your order

• Information you provide when contacting our customer support

• Basic device, browser, IP address, and website usage information collected through cookies or similar technologies

We only collect information that is reasonably necessary to operate our store, process orders, provide customer support, and improve your shopping experience.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Confirm and communicate order details

• Arrange shipping and delivery

• Provide tracking and delivery updates

• Contact you regarding your order or customer support requests

• Respond to questions, complaints, or other inquiries

• Process payments through our payment service providers

• Prevent fraud, misuse, and unauthorized transactions

• Improve our website, products, and customer experience

• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website are processed through third-party payment providers and payment gateways.

Veyrovix does not intentionally store your complete debit card, credit card, UPI, or banking credentials on its own servers. Payment information may be processed and handled by the applicable payment provider according to its own privacy policy and security practices.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

• Shopify and technology service providers

• Payment gateways and payment service providers

• Courier and logistics partners

• Website, analytics, security, or customer-support service providers

• Government authorities or legal bodies when required by applicable law

These parties may receive only the information reasonably necessary to provide their services or fulfill legal obligations.

5. Order & Delivery Communication

To process and deliver your order, we may use the phone number and email address provided during checkout to contact you regarding your purchase.

Delivery-related information, including tracking details or important order updates, may also be communicated through available channels such as WhatsApp, SMS, email, or phone, depending on the information you provide and the communication methods available to us.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember certain preferences

• Understand how visitors use our website

• Improve website performance and user experience

• Support relevant marketing and advertising activities where applicable

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Shopify provides customer privacy and cookie-management tools that merchants can configure according to their business practices and applicable requirements.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business and transaction records, preventing fraud, and meeting applicable legal, tax, or accounting requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

If you would like to make a privacy-related request, please contact us using the contact details provided below.

Some information may need to be retained where required by law or where necessary for legitimate business or legal purposes.

10. Third-Party Services

Our store may use third-party services such as payment providers, shipping partners, Shopify apps, analytics tools, advertising platforms, or other services that help us operate our business.

These third-party services may process information according to their own privacy policies and terms. We recommend reviewing the privacy policies of any third-party service you interact with.

11. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly request or collect personal information from children where such collection is prohibited by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

Any updated version will be posted on this page with a revised "Last updated" date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact Veyrovix through the contact details provided on our website.

Veyrovix
India
Customer Support: Available through our website's Contact Us section

By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.